Main Office: (304) 242-3340 Resources & Referrals: (304) 243-0996

Bank Texting Scam

Posted: October 24, 2022, 2:27PM

You get a text from what you think is your financial institution.  It may say something like "FRAUD ALERT:  Did you authorize a transaction for $2000.00?  Check YES or NO."  If you respond, the scammer knows that they have reached an active number and a person.  

The scammer then calls you to follow up and the number of your bank will be shown.  The caller is someone from the bank who is going to help you resolve this situation.  You will be told that you need to send money to yourself using an app that they gladly help you install on your phone.  They instruct you to verify the connection by providing the code your bank sent.

Don't provide that information.  If you do, the scammer can set up an account with your phone number and email but with their bank information.

Don't reply to suspicious texts.  Delete them.

Watch out for fake IDs on your phone.  If you have questions, call the financial institution directly using the number on your statement or on your financial institution's ID card.  Don't call the number on the text message!

Never share passcodes or passwords.  One-time passcodes can be used to access your account and change information.

Don't assume that the text is legitimate!




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1387 National Road
Wheeling, WV 26003

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